Mobile Data Privacy Policy

Effective Date: September 16, 2026

Northwest Garage Doors (“Northwest Garage Doors,” “we,” “us,” or “our”) respects your privacy and is committedto protecting personal information collected through our mobile services, mobile devices, website, textmessaging services, and other digital

communications.

This Mobile Data Privacy Policy explains what information we may collect, how we use it, when we may share it,and the choices you have regarding your information.

1.  Information We Collect

Depending on how you interact with Northwest Garage Doors, we may collect:

  • Contact information: Your name, address, email address, and telephone or mobile phone
  • Service information: Information about your garage door, opener, property, requested services,service history, estimates, invoices, and
  • Mobile information: Information submitted through a mobile device, including

telephone number, device information, and information contained in messages you send to us.

  • Location information: If you voluntarily provide your location or enable location services for a particularservice, we may use that information to help locate your property or provide requested services.
  • Photos and documents: Photos, videos, or documents you voluntarily send to us, including photos ofgarage doors, equipment, or
  • Payment information: Payment and billing information necessary to process transactions. Paymentcard information may be processed through third-party payment
  • Technical information: Depending on how you access our digital services, we may collect information suchas IP address, browser type, operating system, device type, and information about how you interact withour website or digital

2.  How We Use Your Information

We may use personal information to:

 

  • Schedule and provide garage-door installation, repair, maintenance, and other services.
  • Contact you regarding appointments, estimates, invoices, service requests, and account
  • Send service-related text messages, emails, or telephone
  • Respond to questions, requests, and customer-service
  • Process payments and maintain business
  • Improve our services, website, and customer
  • Maintain the security and integrity of our
  • Comply with applicable laws and legal
  • Send promotional communications when permitted by law and, where required, with your consent.

3.  Text Messaging and Mobile Communications

If you provide your mobile telephone number and consent to receive text messages from Northwest Garage Doors,we may send messages related to your requested services,

including appointment confirmations, reminders, technician updates, estimates, invoices, and other service-related communications.

Where applicable, you may opt out of promotional text messages by replying STOP. You may also contactNorthwest Garage Doors directly to request that promotional text messages be discontinued.

Opting out of promotional communications will not necessarily prevent us from sending necessary service-relatedcommunications concerning an appointment, transaction,

account, or service you have requested.

Mobile information and consent to receive text messages will not be sold or shared with third parties fortheir own marketing purposes.

  1. How We Share Information

Northwest Garage Doors does not sell your personal information.

We may share information when reasonably necessary to operate our business or provide services, including with:

 

  • Service technicians and employees who need the information to perform requested services.
  • Contractors or service providers assisting us with installation, repair, scheduling, payment processing,communications, website operation, or other business

functions.

  • Payment processors and financial institutions as necessary to process transactions.
  • Technology, communications, and customer-management providers that assist us in operating our business.
  • Government authorities, law enforcement, or other parties when required by law,

legal process, or to protect the rights, safety, or property of Northwest Garage Doors or others.

Third-party service providers are expected to use personal information only for the purposes for which it isprovided or as otherwise permitted by applicable law.

5.  Mobile Device and Location Information

If you use a mobile device to communicate with Northwest Garage Doors or access our services, information maybe transmitted through your mobile carrier or internet connection.

Northwest Garage Doors will only request access to location information when it is

reasonably related to a service or feature that requires it, such as helping identify a service location or providing requested services.

You may control location permissions through your mobile device settings.

6.  Photos and Property Information

If you send us photographs, videos, measurements, or other information about your garage door or property, wemay use that information to evaluate your service request, prepare estimates, provide services, communicatewith you, and maintain service records.

Please avoid including unnecessary personal or sensitive information in photographs or documents you send to us.

7.  Cookies and Online Tracking

 

Our website or digital services may use cookies, analytics tools, or similar technologies to operate the website,understand website usage, improve performance, and provide a better customer experience.

You may be able to control certain cookies and tracking technologies through your browser or device settings.

8.  Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal informationagainst unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9.  Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business andfinancial records, resolve disputes, comply with legal obligations, enforce agreements, and fulfill other legitimatebusiness purposes.

Retention periods may vary depending on the type of information and the reason it was collected.

10.   Children’s Privacy

Our services are intended for adults and businesses and are not directed toward children under the age of 13. Wedo not knowingly collect personal information from children under 13.

11.   Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request information about the personal information we maintain about
  • Request correction of inaccurate
  • Request deletion of certain
  • Opt out of certain marketing
  • Withdraw consent where processing is based on

Requests may be subject to applicable legal exceptions and verification requirements.

 

12.   Changes to This Policy

Northwest Garage Doors may update this Mobile Data Privacy Policy from time to time. The updated policy will beposted with a revised effective date.

13.   Contact Us

If you have questions about this policy or how Northwest Garage Doors handles personal information, please contact us:

Northwest Garage Doors Phone: Northwest GarageDoors

Email: garagedoornw@gmail.com, info@northwestgaragedoors.co

Mailing Address: PO Box 684, Bonners Ferry, ID 83805

Website: https://northwestgaragedoors.co/

By providing your contact information or using our services, you acknowledge that you have had an opportunity toreview this policy and understand how Northwest Garage Doors may collect and use information as described above.